Privacy policy

Last Updated: September 15, 2026

diyadiya.studio ("we," "our," "us") operates this store and website. This policy explains how we collect, use, and share your personal information when you visit, use, or shop on our website (the "Services"). Powered by Shopify, we prioritize your data privacy. If this policy conflicts with our Terms of Service regarding data processing, this policy takes precedence.

By using the Services, you acknowledge that you understand how your information is collected, used, and disclosed as detailed below.

Personal Information We Collect

We collect personal information that identifies or reasonably links to you. It excludes anonymous or de-identified data. Depending on your interactions, we may collect:

  • Contact Info: Name, billing/shipping addresses, phone number, and email.

  • Financial Info: Credit/debit card numbers, payment details, and transaction history.

  • Account Info: Username, password, security questions, and settings.

  • Purchase Activity: Viewed items, cart additions, wishlists, purchases, returns, and cancellations.

  • Communications: Any information you include when messaging customer support.

  • Device Info: IP address, browser type, network connection, and unique device identifiers.

  • Usage Info: Data on how and when you navigate our website.

Sources of Data

We gather this information:

  • Directly from you when you create an account, purchase, or contact us.

  • Automatically via your device using cookies and similar tracking tools.

  • From service providers who manage systems and technologies on our behalf.

How We Use Your Information

We use your data to:

  • Provide and Improve Services: Fulfill orders, process payments, manage your account, arrange shipping, handle returns, and customize your shopping experience.

  • Marketing: Send abandoned cart emails to help you complete pending purchases.

  • Security and Fraud Prevention: Authenticate accounts, secure payments, and detect malicious or illegal activity. You are responsible for keeping your login credentials confidential.

  • Customer Support: Respond to inquiries and maintain our business relationship.

  • Legal Compliance: Comply with applicable laws, respond to legal requests, or enforce our policies.

How We Share Your Information

We may disclose your data to third parties under specific conditions:

  • With Shopify and service providers handling logistics, payment processing, data storage, and customer support.

  • With marketing partners to provide advertising. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.

  • When you authorize disclosures, such as for third-party shipping or social media logins.

  • With corporate affiliates or during business transitions like mergers or bankruptcies.

  • To comply with subpoenas, search warrants, or other valid legal mandates.

Relationship with Shopify

Shopify hosts our Services and processes your data to maintain store operations. Your information may be transferred to and stored in countries outside your residence, including the US, Canada, and Ireland.

To protect and grow our store, we utilize Shopify's automated risk and fraud assessment tools. For these specific security functions, Shopify processes transaction data as an independent data controller.

Cookies

Our website uses essential Shopify cookies to secure the storefront, track shopping cart items, and maintain your session. You can restrict or disable cookies through your browser settings, though doing so may cause some website features to malfunction.

Your Rights and Choices

Depending on your regional privacy laws, you may hold the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Update or amend inaccurate records.

  • Deletion: Request that we erase your data.

  • Opt-Out: Unsubscribe from marketing or abandoned cart emails instantly via the link at the bottom of any email.

We will never discriminate against you for exercising your privacy rights. To submit a request, reach out to us using the Contact Information provided on this website.

Children’s Privacy

Our Services are not designed for children. We do not knowingly collect information from anyone under 16. If you believe your child shared data with us, contact us to request its deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.